Greeting you at the front desk with a smile!
It's exciting to be a key part of a progressive, leading edge practice. It's one of my jobs though to make sure that you're comfortable being here and feel welcomed. We know the technology can be overwhelming for some patients. If you have any suggestions to help us reach our goal of – 'patients first – always!' – please let me know!
Our dispensary staff are highly trained to help you select the most appropriate frames and lenses to meet your individual needs. They also take care to properly fit and adjust your new glasses and assist you with any eye wear counseling. Subsequent adjustments are free of charge and if you have any questions or concerns our staff will be delighted to address them as meticulously as possible.
Some tests are done at our office before you see the doctor. These are designed to give the doctor some important information to help him/her better understand the condition of your eyes and vision. Our well trained clinic staff is responsible for this aspect of your examination called pretesting. They are also responsible for guiding you through some tests the doctor may feel are necessary after the examination such as visual field testing, digital retinal photographs and contact lens instruction.